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Independent merchants are improving delivery performance through route-planning software, better vehicle utilisation and more accurate order cut-off times.
What this means for merchants
Reliable delivery windows are increasingly important to small contractors managing labour and access across multiple jobs.
What to watch next
Operators will focus on measuring on-time delivery, failed drops and the cost-to-serve of smaller orders.
Topic: Latest News. Merchant Exchange will continue to follow developments and publish practical updates for branch teams, buyers, suppliers and industry leaders.
